A Trip to John Lewis

Whether you know exactly what you need or simply want to browse, there are three floors of fashion, beauty, home and technology to explore, with expert help when you need it.

At a glance

John LewisThe only John Lewis in Essex

FloorsThree

AccessLifts directly from the car park

AdviceExpert help in store

Food & DrinkTwo cafés

The luxury ofcertainty

Some things are easier to choose in person. You can feel the fabric, check the finish, see whether the size is right and ask a specialist for advice.

A John Lewis specialist advising a customer in store at Bond Street Chelmsford

The John Lewis difference

Why choose John Lewis?

Never Knowingly Undersold

John Lewis checks its prices against 25 major UK retailers. If you find the same item for less with one of them within seven days, you can ask for the difference back.

Free product guarantees

Extra cover at no additional cost, including five years on TVs, two years on technology and small electricals and up to 25 years on John Lewis own-brand sofa frames.

Free expert appointments

Book a free, no-obligation appointment for Personal Styling, Home Design, Sleep or Nursery advice.

Advice from department specialists

Speak to department specialists for product advice and comparisons.

Rewards and recycling

My John Lewis members receive personalised rewards and discounts. You can also recycle selected beauty packaging and pre-loved clothing in store to earn money-off vouchers.

Click and Collect

Order at JohnLewis.com and collect from John Lewis Chelmsford when it suits you.

On the shop floor

Where to start

Trying pushchairs and travel systems in the nursery department at John Lewis Chelmsford

Nursery & Children

Nursery and baby essentials

Try prams and travel systems on the shop floor, then ask a specialist for help choosing the right one. Children can also have their feet measured by in-store specialists.

Home & Technology

Home and technology

See fabric colours and finishes for yourself, compare products, test screen sizes and ask for help with the details.

Beauty

Skincare and makeup

Find the right shade in true daylight, put together a skincare routine or ask for impartial advice across the beauty brands in store.

Personal Styling

Book a free one-to-one appointment with a personal stylist for help choosing from new arrivals, finding new pieces or putting outfits together.

Visit John Lewis Chelmsford

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Two places to eat

Stop for coffee or lunch

Take a break at one of the two cafés inside John Lewis. The Place to Eat serves hot meals, light snacks, cakes and drinks, while Benugo offers coffee, cakes, cream teas and sandwiches.

The Place to Eat and Benugo at John Lewis Chelmsford

Around Bond Street

Step out onto Bond Street

Once you have finished at John Lewis, explore the shops and restaurants just outside. Stop for afternoon tea at Tiptree Tea Room or find a table for lunch and a glass of wine.